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Hire staff

Staff members are focused roles inside your Mavrk company. Use them when you want one role to handle a clear type of work.

Add a staff member​

  1. Open Company.
  2. Select the department that should own the role.
  3. Choose Add Staff member.
  4. Name the staff member based on the job it does.
  5. Add instructions, responsibilities, and escalation rules.
  6. Save the staff member.

Good staff member examples​

  • Support Triage Staff member
  • Booking Coordinator
  • Sales Follow-up Staff member
  • Policy Answer Staff member
  • Customer Onboarding Staff member

Keep roles focused​

Avoid creating one staff member that does everything. A focused role is easier to test, supervise, and improve.