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Add a specialist

Specialists are focused roles inside your Mavrk company. Use them when you want one role to handle a clear type of work.

Add a specialist​

  1. Open Company.
  2. Select the department that should own the role.
  3. Choose Add Specialist.
  4. Name the specialist based on the job it does.
  5. Add instructions, responsibilities, and escalation rules.
  6. Save the specialist.

Good specialist examples​

  • Support Triage Specialist
  • Booking Coordinator
  • Sales Follow-up Specialist
  • Policy Answer Specialist
  • Customer Onboarding Specialist

Keep roles focused​

Avoid creating one specialist that does everything. A focused role is easier to test, supervise, and improve.